Effective Date: March 04, 2026
1. Data We Collect
- Personal Info: Name, email address, organisation details.
- Usage Data: Logs you create, actions you take in the app (transactions, repair jobs, cash sales, parts orders).
- Technical Info: Browser, device type, IP address.
- Customer Data (entered by organisations): When a business creates a cash sale or repair job, they may enter a customer's name, email, phone number, and address. This data is stored on behalf of the organisation.
- Push Notification Data: If you enable push notifications, we store a device-level subscription token so we can deliver alerts. No personal data is included in the token itself.
2. How We Use Your Data
- To provide and improve the service.
- To contact you with updates or important information.
- To ensure security and prevent abuse.
- To send transactional emails and push notifications about your purchases and repairs (e.g. new receipts, repair status updates, collection reminders). You can control these in Notification Settings.
3. My Purchases & Customer Portal
PettyLogs offers a My Purchases feature that lets individual users view cash sales and repair jobs linked to their email address across all PettyLogs organisations.
- How it works: When an organisation records a cash sale or repair job, they may enter a customer email. If you create a PettyLogs account with that same email (and confirm it), those records appear in your My Purchases section.
- What is shown: Organisation name, branch, receipt reference, amounts, payment status, repair job status, device details, parts replaced, and warranty information.
- Lawful basis: We show you data linked to your verified email address. Email confirmation is required at sign-up, so only the person who controls the inbox can view these records. The organisation is the data controller for the records they create; PettyLogs facilitates access for the customer based on email matching.
- Notifications: You may receive emails and push notifications about new receipts, new repair jobs, and repair status changes. All notifications can be individually toggled on or off in Notification Settings. Defaults are on (opt-out model).
- Accuracy: If an organisation enters an incorrect email, records may appear for the wrong person. If you see records that are not yours, contact support@pettylogs.com and we will investigate and unlink them.
4. Data Storage and Retention
- Data is stored securely in cloud infrastructure (Supabase, hosted in the EU).
- We do not guarantee long-term data retention. Users are responsible for backing up important data.
- Upon termination of an account, we delete your notification preferences, push subscriptions, and account data. Transaction records created by organisations are retained by the organisation unless they delete them.
5. Sharing of Data
We do not sell your data. We may share it:
- With service providers helping us operate PettyLogs (e.g. email delivery, hosting).
- With the PettyLogs organisation that created a transaction or repair job, if you are the linked customer.
- If required by law.
6. Cookies and Tracking
We may use cookies for authentication and analytics. No advertising cookies are used.
7. Your Rights
Depending on your location (e.g., EU/GDPR), you may:
- Access your data: View your personal data in your account settings and My Purchases.
- Request deletion: Ask us to delete your account, notification preferences, and push subscriptions. Contact support@pettylogs.com.
- Unlink your email: If records in My Purchases are not yours, request that we remove the email link so they no longer appear in your portal.
- Opt out of notifications: Toggle email and push notifications off at any time in Notification Settings.
- Data portability: Request an export of your data.
8. Changes to This Policy
We may update this Privacy Policy periodically. When a new version is released, you will be asked to review and explicitly accept the updated policy before continuing to use the application. Your continued use of the platform after accepting the updated policy constitutes your agreement to the new version.